Contact Us - DownDownDown Game

Get in Touch

Have questions, feedback, or need support? We're here to help! Choose your preferred method to contact us below.

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Email Support

For general inquiries and support

support@downdowndown.live

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Bug Reports

Found a bug? Let us know

bugs@downdowndown.live

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Feedback

Suggestions and ideas

feedback@downdowndown.live

        Response Time: We typically respond to inquiries within 48 hours. For urgent matters, please include "URGENT" in your email subject line.
      

What We Can Help With

Technical issues or game bugs
Questions about gameplay or features
Privacy and data concerns
Feedback and suggestions
Partnership inquiries
Press and media requests
Legal or compliance questions

Frequently Asked Questions

Before contacting us, you might find answers to common questions here:

Q: Is the game really free?

A: Yes! DownDownDown is 100% free to play with no hidden costs, in-app purchases, or premium features.

Q: Why isn't the game loading?

A: Try clearing your browser cache, disabling browser extensions, or using a different browser. Ensure JavaScript is enabled.

Q: Can I play on mobile?

A: Absolutely! The game works on all devices including smartphones and tablets with touch controls.

Q: How do I save my high score?

A: High scores are automatically saved in your browser's local storage. Don't clear your browser data if you want to keep them!

Q: Do you collect my personal data?

A: No! We don't require registration and don't collect personal information. Check our Privacy Policy for details.

Q: Can I embed the game on my website?

A: Please contact us at support@downdowndown.live for embedding permissions.

Business Inquiries

For partnership opportunities, advertising, or other business-related inquiries:

Business Email: business@downdowndown.live

Report an Issue

When reporting a bug or technical issue, please include:

Your browser type and version
Your device (desktop, mobile, tablet)
Operating system
Description of the issue
Steps to reproduce the problem
Screenshots (if applicable)

This information helps us diagnose and fix issues faster!

Website Information

Domain: downdowndown.live
Type: Free browser-based arcade game
Owner/Operator: DownDownDown
Email: support@downdowndown.live